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Hey. Sure. Here are my answers.
1). We’re still using manual reads.
2). I can’t really say “we” picked the system. Our city council voted a couple years ago to install 4G smart meters, but the public outcry against the system was enormous. One part was the cost of changeover, but there was also a lot of paranoia about being able to “hack” the system and alter the bills. So we add the smart meters on for about a year, now they’ve been taken off, and we’re back to the manual reads.
The most difficult part of this system is access. Our community is pretty rural, so our people have to put on a lot of mileage to read the meters. Not everyone cares for their property so well and access to the meter, despite right of way regulations, is routinely difficult. It’s why the smart meters were approved in the first place. So now we’re spending a lot more money on an older system, but the town is happier because of it.
Sorry. Not sure that helps a lot with your survey. It’s just how things are here though.