The benefit of Advanced Metering Infrastructure is that it improves operations be increasing your efficiency. It’s much easier to find and resolve distribution problems. You can analyze water usage patterns and save people money.
The disadvantage that we’ve seen is that a few folks feel like AMI is an invasion of privacy. It’s often confused with those “smart meters,” so we receive a few privacy or security concerns here and there.
I’d highly recommend focusing your efforts on how AMI can help people save some cash because they have more data about their water use and can make adjustments when necessary.