Go back to main page


Posted on 22 August 2017 by Nadia Koukoui
Posted in events, FluksAqua Community, Water and wastewater community,

exhibit hall

In 2005, the AWWA’s Water Loss Control Committee adopted the IWA’s water balance methodology and developed the AWWA’s water audit available here. As the methodology gained steam around 2010, the topic of water loss management had its own track at specialty conferences such as AWWA’s Distribution System conference. It was however recognized by the industry that attention to this topic was growing quickly in North America and needed its own conference. AWWA’s Georgia section hosted the first North American Water Loss Conference in Atlanta in 2015, with over 500 attendees from 37 US states, 3 Canadian provinces, and 15 countries around the world. FluksAqua interviewed Will Jernigan, Director of Water Efficiency at Cavanaugh & Associates, and Co-Chair of the second edition of the North American Water Loss Conference that will take place in San Diego from December 3-5, 2017.


Nadia @ FluksAqua: What can participants expect from the 2017 conference and exhibition?

Will Jernigan: Participants can expect a concentrated and dense program with a wide variety of high quality speakers such as Peter Grevatt, Director of US EPA Office of Groundwater and Drinking Water, and Felicia Marcus, Chair of the California State Water Resources Board. NAWL 2017 will feature the latest and greatest applications and technologies. Sessions will include practitioners and utilities sharing their programs with case studies. Topics will range from Pressure Management, DMAs, to AMR and AMI systems. Environmental conservation professionals will also benefit from policy development discussions that will take place, with a special focus on California. The conference will also feature an Exhibit Hall with 55 leading technology and service providers for water loss management.



  • Developing water loss policies
  • Water auditing & validation
  • Economic target setting
  • Reducing apparent losses
  • Controlling leakage
  • Optimizing network pressure
  • Tracking performance



  1. Discover the latest and greatest applications and technologies
  2. Stay ahead of changing regulations and policies
  3. Meet with high quality speakers
  4. Learn through case studies and educational modules
  5. Meet with the FluksAqua team and learn about our leak detection app
  6. Enjoy sunny San Diego!


logo with date


Early bird registration rates end September 1st, 2017.



Water auditing and reporting policies vary from one state and province to another. As shown on the map prepared by the NRDC, Georgia, California and Hawaii are leading the way with the adoption of best practices as recommended by the AWWA. Those three states are required to complete the annual AWWA water audit as well as to undergo a validation process to ensure the reported data is valid. Texas, Wisconsin, New Hampshire, Indiana, Pennsylvania, and Puerto-Rico also have water loss reporting policies, but without a validation process. Several other states water conservation incentive programs in place. In terms of water loss control strategies, cities like Asheville, Los Angeles, Halifax and Lloydminster are ahead of the curve by having reduced their water losses substantially over the years.




Water Loss reporting policy landscape (NRDC, 2017)

Water Loss reporting policy landscape (NRDC, 2017)


Nadia @ FluksAqua: How do you see water loss management evolving over the next 5 years?

Will Jernigan: I expect there will be greater visibility on the issue with a prevalence to conduct water audits in the next five years. We should also see the adoption of new tools and technology, especially metering technology. In terms of leak detection, DMAs and pressure management are still growing. It is exciting to see that the number of case studies presented at the 2015 NAWL conference has doubled in 2017.


Nadia @ FluksAqua: What resources are available at utilities just starting to look into actively controlling their water losses?

Will Jernigan: The first step is to start with a top-down approach and conduct the water audit as developed by the AWWA. The second step is to obtain a copy of the M36 manual, which is a comprehensive guide to the water audit process. I see a lot of utilities that jump right into leak detection without fully grasping the concept of apparent losses. They do not understand that all leakage is not recoverable through leak detection surveys. My advice is to let the water audit guide your process. You usually need to do more than one audit; you should not feel like you have to do it all in year one. The best is to take your time because water loss control is an ongoing management issue.

For additional information on water loss control read FluksAqua’s blog series on water loss management.


About the author

Nadia Koukoui is passionate about water, people and bikes. She actively supports the FluksAqua community of practice by engaging with members and industry partners.

To connect with Nadia, share your comments, feedback, or if you would like to suggest a blog topic you can send her an email her at

Nadia est une passionnée du domaine de l'eau qui s'engage activement auprès de la communauté de pratique.

Communiquez avec Nadia à pour tout commentaires, suggestions ou si vous êtes intéressé à partager un article de blogue.